Shipping policy
Last Updated and Revised: 30 May 2026
Kindly review our Shipping Policy to understand the delivery process of your order.
Processing Time
Orders are processed within 1–3 days by our trusted third-party partners. Processing times may vary based on product availability, seasonal demand, and order volume.
Shipping Rates
Shipping is included with the purchase of your product — no additional shipping fee is applied at checkout.
Please Note: Upon delivery, your local courier may collect independent fees for the final stage of delivery. These charges vary by region and are not within the control of The Horizon Boutique. Any such charges are the sole responsibility of the customer and are not covered or reimbursed by The Horizon Boutique.
Delivery Times
Most orders are delivered within 30–60 days from the date of dispatch. Please allow for possible delays due to destination, seasonal demand, or logistical factors.
Order Tracking
A tracking number and carrier link will be provided once your order is dispatched. Please allow up to 24 hours for tracking to update. Tracking accuracy may vary by carrier. For any tracking questions, contact us at guestservices@thehorizonboutique.com
Shipping Issues & Lost Packages
If you experience any delays or issues with your delivery, please Contact Us as soon as possible. We will contact our third-party partners to resolve your concern. You may also contact the shipping carrier directly using your tracking number.
Customs & Import Taxes
Depending on your delivery location, shipments may be subject to customs duties, taxes, or import fees. These charges are not included in your order total, are not covered by The Horizon Boutique, and are the sole responsibility of the customer upon delivery.
Returns & Replacements
For information on returns and replacements, please refer to our Return & Refund Policy.
Modifications to This Policy
The Horizon Boutique reserves the right to amend or update this Shipping Policy at any time. Any changes will be posted on this page with an updated revision date. By purchasing from The Horizon Boutique, you agree to these terms and any subsequent modifications.